  |
Making the switch to a new vendor can often prove worthwhile in many ways,
but achieving a smooth transition is sometimes easier said than done.
Following a strategic plan, however, can minimize potential hurdles, which
is exactly what we discovered during our recent conversion to DPC's IMMULITE®
2000 tumor markers at the Mid-Western Regional Hospital in Limerick, Ireland.
Thanks to our highly successful strategy and DPC's product support, our
transition was a very positive experience.
With a total of 552
inpatient beds, the hospital serves a population of 340,000 and treats
approximately 33,700 inpatients, 118,600 outpatients and 50,300 acute/emergency
patients annually. The clinical biochemistry workload at our regional
laboratory during 2002 consisted of almost 1.75 million tests, 36 percent
being associated with primary care.
The system procurement
was prompted by a significant increase in workload due, in large part,
to the hospital's use of investigative protocols for oncology (including
prostate cancer and hematological malignancies), allergy, thyroid, reproductive
endocrinology, type 2 diabetes, ischemic heart disease risk assessment
and the intensive monitoring of long-term conditions.
| Procurement
Objectives |
|
|
Achieving
greater capacity and productivity |
|
|
Acquiring
twin systems with benefits of |
|
|
-
Operational and analytical flexibility |
|
|
-
Backup during downtime |
|
|
-
Analytical consistency |
|
|
Improving
quality of service |
|
|
Optimizing
total cost |
|
|
Securing
the best available value |
|
|
Rationalizing
contractual arrangements |
Ultimately, we at
Mid-Western Regional Hospital made the decision to purchase two IMMULITE
2000 systems on the basis of menu, functionality, immunoassay track record
and total life-cycle cost over five years. In so doing, we replaced our
Bayer ACS:180®, which ran all endocrine assays and HCG, and our Abbott
AxSYM®, which ran the other tumor marker tests.
Tasks associated with
installation of the new systems were conducted in phases. Once the basics
were addressed, we proceeded to establish a proactive plan for defusing
and resolving issues that were sure to arise from the replacement of our
tumor marker assays. Initially, we conducted exploratory correlation studies
with existing assays, examined EQA (external quality assessment) performance,
compared reference values and studied US FDA and other evaluation reports.
Four of the assays (HCG, PSA, AFP, CEA) required no strategic tactics,
as they correlated closely with existing methods and reference values
were the same. The other three assays (BR-MA, GI-MA, OM-MA) posed several
challenges, however, necessitating a detailed transitional plan.
Clear and consistent
communication with laboratory users was the key to the efficient manner
in which we replaced the CA15-3, CA19-9 and CA125 tumor marker assays
with DPC's BR-MA, GI-MA and OM-MA assays, respectively. All laboratory
users were informed of the arrangements for the changeover and the new
analyte names. A transitional 90-day overlap period was established, with
dual reporting of both old and new results displayed side-by-side for
each patient. Dual tracking, for example, of individual ovarian cancer
patients revealed highly similar patterning between OM-MA and CA125. Trends
for these individual patients were carefully monitored throughout the
transitional period, and regular communication was maintained with the
Medical Oncology Team.
Being prepared to
address physicians' questions was another key component of our strategy.
An appraisal of graphical presentations of the data yielded closely correlating
trajectories for the vast majority of samples, while emphasizing the need
for reconciling differences between cutoff values. Comparison studies
yielded the statistics listed below.
(IMMULITE 2000 BR-MA)
= 1.21 (Abbott CA15-3) + 9.22 r2 = 0.98, n = 96, range 10 - 1260 kU/L
(IMMULITE 2000 GI-MA)
= 1.06 (Abbott CA19-9) + 0.95 r2 = 0.97, n = 327, range 2.5 - 3021 kU/L
(IMMULITE 2000 OM-MA)
= 0.85 (Abbott CA125) - 5.1 r2 = 0.98, n = 513, range 2.1 - 13360 kU/L
Anticipating potential
concerns over a change in cutoff values, however, we drafted the following
statement for requesting physicians: "While results from the new assay
may differ in numerical value when compared with the old assay, they will
respond to treatment in the same manner."
With regard to questions
surrounding the actual antigens measured by BR-MA, GI-MA and OM-MA, we
made sure the physicians understood that each of these assays detects
an antigen similar to its respective counterpart (CA15-3, CA19-9, CA125).
While making it clear that from a clinical standpoint, the assays are
equally effective for patient monitoring and follow-up, we also made a
point of noting that ". . . none of these markers has absolute organ specificity
and none is specific for malignancy." Incidentally, US FDA approvals for
some tumor markers do not always include all the applications utilized
by clinical oncologists in countries outside the US.
Our concluding analysis
indicated that patient care had not been adversely impacted and the transition
provided a learning opportunity for users. In addition, system functionality
and reagent usage were as expected and expenditure was on target. The
end result was more effective workload management-the very goal we set
out to accomplish. Having achieved an economical solution to our workload
problem, without any repercussions in terms of patient care, we validated
our buying decision and have successfully enhanced our service to the
physicians.
Reference
Barrett EJM. Management of issues associated with the transfer of Abbott
CA15-3, CA19-9 and CA125 tumour marker assays to the IMMULITE 2000 system
[poster]. In: Martin SM, editor. Proceedings of the ACB National Meeting
Focus 2003; 2003 May 13-15; Birmingham, UK. London, UK: Association of
Clinical Biochemists; 2003. p. 57.
|