Experience with DPC's SMS in the Users' Own Words

DPC's Sample Management System (SMS) has been in use with the IMMULITE® 2000 worldwide for about one year. Word is rapidly spreading on the productivity improvements that customers are seeing. Here are some of the comments that DPC has received from SMS users and laboratory managers.

"Revolutionised the sample handling of IMMULITE 2000."

"SMS has made the IMMULITE 2000 a genuine high-throughput analyser that can be run continuously."

"Samples are accessible without waiting for Pause mode."

David Ricketts
FIBMS Laboratory Manager
Clinical Biochemistry Department
North Middlesex University Hospital NHS Trust
London, UK

"A definite improvement in productivity versus IMMULITE 2000 as a stand-alone system. This includes increasing the sample-loading capacity and subsequent walk-away time of the instrument. The operators feel that the no-pause addition and removal of samples from the SMS significantly improves the efficiency by which samples can be processed."

"Operators find it very intuitive to switch between the SMS and IMMULITE 2000 for processing samples."

"Due to the integration of SMS, we are now able to complete all of the daily workload prior to the end of the second shift, leaving no additional work for the following day."

"The second-shift technicians complete the work much earlier than before integrating the SMS, which allows them time to complete some of the tasks that are currently performed by the day shift."

"Based on the simplification of workflow when using the SMS, we envision moving one of the evening techs off of the IMMULITE 2000 workstation and using only a single tech to complete this work. The other operator will then be free to perform more complex testing and perform data review."

"The most successful new system integration that we have experienced."

"Very happy with the performance of the system and the level of support provided by DPC."

"The SMS is extremely intuitive and the techs really enjoy using the system."

"Single-day installation, including training of staff, with no measurable interference of workflow and [we are] able to meet expected TAT without delay."

"User-friendly software . . . multiple-user walk-away capabilities . . . decrease in startup run time for addition of new samples."

Ken Menacho
Laboratory Director
Icon Laboratories
Farmingdale, NY

"Workflow was improved greatly with the addition of the SMS. The ability to add specimens without putting the IMMULITE 2000 into Pause was viewed as a big timesaver."

"The ability to load a large volume of specimens at one time increased the walk-away time and allowed the operator to tend to other tasks."

Linda Arbogast
Laboratory Manager
Tri-Core Reference Labs
Albuquerque, NM

For more information on the IMMULITE^® 2000 SMS, please contact your local DPC representative.