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2003:
A Year in Review
[Key Product Releases Enhance Laboratory Solutions]
DPC has just completed
another landmark year in our ongoing efforts to provide you, our customers,
with the highest quality products and services in the industry. We also
moved ahead with implementation of corporate plans to enhance our ability
to serve our expanding customer base. I am pleased to report here on these
significant accomplishments.
On the instrument
side, we released the Sample Management System (SMS). The SMS allows an
operator to load up to 200 tests at one time, saving valuable labor. We
will soon launch the next generation of the SMS with the ability to connect
to two of our larger IMMULITE® systems. Customers with multiple instruments
will be able to link two of them with an SMS, which will give the operator
the ability to process up to 400 tests at one time, maximizing the throughput
on each instrument. We will also introduce the IMMULITE 2500 immunoassay
system that will have all of the strengths of the IMMULITE 2000 with the
additional ability of random access Logic Driven Incubation. This means
that customers will be able to get rapid results on certain STAT assays
where time-to-first-result is crucial. We are currently in beta-site testing
on the instrument, as the work of adapting IMMULITE 2000 tests for the
IMMULITE 2500 proceeds. Meanwhile, we have already developed the first
breadboard of the next-generation IMMULITE system, which we are targeting
for release in 2006.
On the software side,
our Instrument Systems Division released the DPC RealTime Solutions (RTS)
software package. We are clearly unique as the first company to offer
such a service on an immunoassay analyzer. This software enables DPC to
monitor certain critical functions of the IMMULITE 2000 whenever the instrument
is operating. If a problem occurs, a message is transmitted to our customer
service facility in New Jersey and we are able to take proactive action,
thereby improving productivity for the laboratory. By the end of 2003,
we had close to 100 instruments linked to our RTS package in the US, and
in December, we released RTS internationally. We are now developing the
next-generation RTS package that will give customers the ability to perform
multiple QC functions including peer-group analysis, adjustment reports,
target range reports and summary reports-for a broader range of QC-reporting
capabilities. In addition, RTS will enable customers to manage QC from
any Internet-enabled computer over a secure website as well as view QC
data from all instruments from the same lab. The ability to monitor the
instruments continuously off site, as well as the additional benefits
that the QC package offers, is yet another way that we are distinguishing
ourselves from our competitors.
Perhaps the most important
DPC distinction is the menu of tests that we provide our customers on
our IMMULITE family of instruments. With over 75 tests on the IMMULITE
2000 and 100 on the IMMULITE 1000, we offer customers the largest test
menu available. During 2003 and the first half of 2004, a great deal of
effort was focused on converting tests to run on the IMMULITE 2500. This
year, we are also working on a number of automated tests in the autoimmune
area, including what will be the first automated ANA screening test. Additionally,
we will continue to expand our infectious disease menuan area of
significant growth.
Among the major corporate
developments was the purchase of a building in Los Angeles that will serve
as our new corporate headquarters and the home for Administration, R&D
and Marketing. We hope to be moved into our brand new facility two miles
south of our current location sometime this summer. We will keep our current
Los Angeles facility for manufacturing and shipping. At that time we will
be operating out of 330,000 sq ft in Los Angeles as opposed to the current
200,000 sq ft. We are also in the construction phase in North Wales, adding
approximately 30,000 sq ft of space to handle our continued growth in
the UK.
While expanding in
terms of bricks and mortar, we have also successfully completed the second
phase of our JD Edwards ERP installation in Los Angeles, as well as our
first phase in North Wales. The next portion of the project is the software
implementation in New Jersey, which we are beginning. When this is completed,
we will have all three major manufacturing sites on JDE software. This
should better enable us to manage the continued growth we have been experiencing.
We reached a milestone
in 2003 by exceeding the $100 million mark in US sales for the first time,
and our domestic business grew by more than 19 percent. We continued to
expand our strong international base by securing a distribution agreement
in Vietnam. The support of our valued customers, the efforts of our loyal
independent distributors and the Company's progress on multiple frontsall
of this makes me optimistic that DPC will continue to be a leader in providing
our customers with the highest quality immunoassay reagents, instruments,
and service and support in the industry. More than 2200 DPC employees
worldwide are dedicated to this philosophy.
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